Customer care
Help with your SomniGlow purchase
Track orders and check return options on Amazon UK. Find sizes and care guidance here.
Order help on Amazon UK
Sign in to the Amazon account you used to place the order to view your order details.
Track or manage an order
View delivery status and order details in Your Orders.
(opens Amazon in a new tab)Check return options
Go to Amazon’s Returns Centre to see the options for your order.
(opens Amazon in a new tab)Contact Amazon Customer Service
Get help from Amazon with a delivery, order or return.
(opens Amazon in a new tab)Caring for your bedding
Check the care label before washing. Each product page has care guidance for that item.
- Mattress protector: machine wash at 60°C and tumble dry on medium.
- Grounding Sheet: follow the sewn care label and supplied instructions.
Product questions?
Here are the sizes, materials and care details for each product at a glance.
Waterproof Mattress Protector
- Sizes
- Single 90 × 190cm · Double 135 × 190cm · King 150 × 200cm · Super King 180 × 200cm
- Mattress depth
- Up to 30cm
- Top fabric
- Terry, 80% cotton / 20% polyester, laminated with TPU
- Skirt
- Knit, 100% polyester, elasticated
- Care
- Machine wash 60°C · tumble dry medium · do not bleach, iron or dry clean
Grounding Sheet
- Sizes
- Small 68 × 132cm · Medium 70 × 200cm · Large 99 × 203cm
- Fabric
- Cotton with woven silver-fibre grid
- Care
- Follow the sewn care label and the supplied instructions
Frequently asked questions
Where can I buy SomniGlow products?
Shop on Amazon UK. The size links on each SomniGlow product page open the matching Amazon listing.
How do I track my order?
Sign in to Amazon and open Your Orders to see the latest delivery status.
Where can I check my return options?
Open Your Orders on Amazon UK and select the item to see the return options for that order.
How do I choose a size?
Check the dimensions on the product page before ordering. For the mattress protector, measure the depth of your mattress as well as its length and width.